FAQ – blueboxtoys

Frequently Asked Questions

Do you offer discounts and coupons?

We do not offer discounts and coupons directly. Our retail partners sometimes offer discounts, so keep an eye out for those.

Do you have a discount program for parents of multiples?

Unfortunately, we are not able to offer exclusive discounts for parents of multiples.

How do I get replacement parts?

Please call our customer care team to see if replacement parts are available for your item. They are available at 1-800-840-4916 (Monday – Friday, 8am – 4pm PST).

How long will it take for my review to show up on Bkids.com?

On an average it takes around 3 business days for a review to be posted. The reviews on our site are also published on Walmart.com through a larger review network. In accordance with their rules, reviews that mention price or competitors by name can not be published. We are sorry for the inconvenience.

How can I request free product or sponsorship for my not-for-profit or service organization?

Individuals and organizations that have special requests may send them to marketing@infantino.com. Unfortunately, we get more requests for free product and sponsorships than we are able to accommodate. But, we do review every email and consider each on a case-by-case basis. Our team will reply if assistance can be provided.

How do I submit my product idea or invention to Bkids?

We appreciate the interest you have in Bkids and your willingness to share ideas with us. Unfortunately, we are not currently able to work with individuals and private inventors. Please do not submit unsolicited ideas to our customer care email or directly to individual employees. For legal reasons, we will not review unsolicited ideas forwarded to our team. Thank you for your understanding.

How can I find more information on baby modeling for Bkids?

We hire our models locally using a professional modeling agency. This allows us to make sure that everyone is fairly compensated and has a valid work permit. If you are interested in having your child do a little modeling, we suggest you start with an agency in your area that can help guide you through the work permit process and find local opportunities for your child. Good luck!

Demo Videos

For Our Retail Partners

We design toys that allow kids to do what they do best Be playful, be happy, & just Bkids.

We design toys that allow kids to do what they do best
Be playful, be happy, & just Bkids.